Frequently Asked Questions
Answers to common questions about កីឡដ្ឋាន.
01 Is កីឡដ្ឋាន licensed and regulated?
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Yes — កីឡដ្ឋាន is licensed by the Curacao eGaming Authority under a sub‑license held by its parent company. The licence number is shown in the site footer, and the platform undergoes independent audits for game fairness and financial integrity. This provides compliance with anti‑money‑laundering (AML) rules and player‑protection standards.
02 What identification documents does កីឡដ្ឋាន require for KYC?
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New accounts must upload a government‑issued photo ID (passport, driver’s licence or national ID), a recent utility bill or bank statement (dated within three months) to verify the address, and sometimes a copy of the payment method used. The documents can be submitted in the “Verification” section of your account and are usually reviewed within 24‑48 hours. If additional information is required, support will contact you by email.
03 What payment methods are accepted and what are the withdrawal times at កីឡដ្ឋាន?
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កីឡដ្ឋាន accepts Visa, Mastercard, Skrill, Neteller, ecoPayz and direct bank transfer, plus Bitcoin, Ethereum and USDT. Deposits via e‑wallets and crypto are instant; card and bank transfers take 1‑3 business days. Withdrawals to e‑wallets are processed within 24 hours, card and bank transfers may take 3‑5 business days, and crypto payouts are usually completed within a few hours after internal review.
04 What are the wagering requirements for the welcome bonus at កីឡដ្ឋាន?
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The welcome offer is a 100 % match up to $200 on your first deposit. To withdraw any winnings you must wager the bonus amount 35 times within 30 days, and only bets with odds of 1.50 or higher count toward the playthrough. Certain games are excluded from the wagering contribution, and if the requirement isn’t met the bonus and related winnings are forfeited.
05 What bet markets are available for World Cup 2026 matches on កីឡដ្ឋាន?
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For World Cup 2026 games you can place pre‑match and in‑play bets on markets such as 1X2, Asian Handicap, Over/Under, Both Teams to Score, correct score and a range of player props (first goal scorer, anytime scorer, etc.). Live betting is available with odds that update as the match progresses. The minimum stake per bet is $0.10, and the maximum payout per bet is capped at $100,000 for top‑tier matches.
06 How can I set deposit limits or self‑exclude on កីឡដ្ឋាន?
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កីឡដ្ឋាន provides a responsible‑gaming suite that lets you set daily, weekly or monthly deposit limits, loss limits and wagering caps. You can also activate a self‑exclusion period ranging from a few days to permanent account closure. To enable these tools, log in, go to “Account Settings → Responsible Gaming” and follow the prompts, or contact support for assistance.